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Business Relationship

Enablement and empowerment through effective relationship management

Good Relationship Management within any organisation is the key to achieving sustainable sales and profit growth by helping to create an atmosphere of enablement and empowerment.


One of the key relationships is that with a stakeholder, who can be a shareholder, the bank, an asset backed lender, a key supplier, employees or customer, or anyone else who has an influence on your business.


The relationship with the stakeholder is a key part of moving the business forward and ultimately the success of the company. Often, communication is driven by circumstance and ultimate need. Like any successful relationship, by establishing trust and clear two-way communication, you can gain confidence and real commitment from your key stakeholders in both good times and bad.


We know for certain that employee engagement and positive business outcomes are correlated. Recent research and numerous case studies have now confirmed how employee engagement correlates to decreases in absenteeism, accidents, and defects, while it also correlates to increases in customer service, productivity, sales, and profits. The suggested causality is that engagement—the emotional commitment one has to their organisation and its goals—drives higher levels of discretionary effort. You can see the theoretical linkages below in the simplified diagram titled, Engagement-Profit Chain.

Consulting Services

With our vast experience of managing stakeholder relationships, we can help you to take control and manage those that are key to your success. We can help to identify and prioritise who the relevant stakeholders are, analyse their influence and effectively engage with them. Businesses with engaged stakeholders will generally outperform the competition by six times.


In any company, and especially in the case of a turnaround position or when change is planned, having stakeholders aligned and committed to the plan is critical to your success.


Contact us now to arrange a free of charge and confidential initial assessment where we can identify future break through stakeholder engagement opportunities in your business.


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"We will guide you through the process so that you get the critical business planning decisions right".

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Qualified NLP practitioner


Matrix Coaching & Development Ltd

Lower Laithe Farm

Newsholme New Road


West Yorkshire

BD22 0QU


Registered in England & Wales.

Company number: 09065526

Directors: Dominic Proctor and Liz Proctor.

Contact M: 07969 102 755 E  E:


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